At
Venture Technologies, we know that your
success is our success. As your information system evolves into a vital
organizational asset, downtime becomes unacceptable. And because
world-class networks are built with products from a variety of world-class
manufacturers, you'll want a single source to call for help.
Venture Technologies is that source. We
have built one of the top technical services organizations in the nation.
Our engineers work as a team to keep your systems running smoothly. And
when assistance from the manufacturer is required, our top-level
certifications ensure priority access to technical resources. You get
rapid problem resolution - not ineffective finger pointing.
When it comes to hardware repair, we maintain a large inventory of
spare parts and loaners, from servers to switches. So you can be assured
that help is always close by.
And with Venture, you can purchase
services to suit your individual needs. These include hardware repair and
operating system support agreements, block time contracts, onsite
resources, and time and materials arrangements. For mission critical
systems that operate around the clock, we offer premium 7x24 priority
service and support. Venture makes requesting service easy, too. Our
web-based ServiceLink system lets you request and track service online.
Venture ensures customer satisfaction
through quality assurance. We maintain a skills inventory on our staff to
ensure that the right person is assigned to the right task. We constantly
monitor and improve customer satisfaction. Most importantly, you can count
on us to listen and meet our obligations. We treat our customers as if we
are the end user.